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Showroom
My Serta Mattress
America's Mattress
DBA/of
AM Orange County Inc
1915 E Katella Ave.,
Orange, CA 92867
 714-288-0530
877-880-6462
800 number
Find quick answers to your questions below...
Order Status
• Order Acceptance and Confirmation
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order has not arrived.
• Back Order Items
My Account
• How do I contact you?
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
Shipping & Delivery
• Customer Pick-Up Policy
• Delivery Options & Shipping Methods
• Do you remove the old mattresses?
• How does my order ships?
• Instructions Upon Delivery of Item
• What about delivery confirmation?
• Do you ship to my State?
• How much is my delivery/shipping?
• An item is missing from my shipment.
• I received the wrong product.
• My product is missing parts.
• When will my order ship?
Guarantees
• 10% to 25% Discount Guarantee
• 60-120 Day Comfort Guarantee
• What Is your Warranty Policy??
• 60 Day Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• Lay Away - 90 Day Same as Cash - Financing
• Payment Options
• Sales Tax
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
FAQ
• Can I get an inside delivery?
• Can I order by phone or fax?
• Can I purchase items individually?
• Can I ship to multiple addresses with a single order?
• Can you send me a catalog?
• Do bedroom set include mattress as shown in picture?
• Do you carry other items that aren't listed on the website?
• Do you have a store?
• Does an adult need to be present at time of delivery?
• Is it safe to order online?
• What about furniture assembly & mattress set up ?
• Will my item look exactly like the picture?
Return Exchange & Cancellation Policy
• Return Exchange & Cancellation Policy
• Return Process Instruction
• WHEN YOUR SHIPMENT ARRIVES
ABOUT MATTRESSES
• Can the manufacturer refuse to honor my warranty?
• Custom Orders - Mattress & Furniture
• Disposable Mattress
• How long should a warranty last?
• If a problem occurs with my mattress?
• Latex Mattress - Benefits
• Latex Mattress - Construction
• Latex Production Techniques
• Latex Types
• Mattress Clearance
• Mattress Coils
• Mattress Durability?
• Mattress Sizes
• Memory Foam - How it Works
• Memory Foam Mattress
• Memory Foam Mattress - Construction
• Warranty - Mattress & Furniture